Business Terms and Conditions

1. TripHobo reviews all sign up requests and assesses the compatibility of the tour operators' product with TripHobo platform.
2. This review process can take up to 2 weeks as the product and its market fit, company, reputation and safety is assessed.
3. Upon reviewing the sign up request the TripHobo team informs the operator of the possibility of working together.
4. TripHobo reserves the right to decline the application at this stage, or any other, stage.
5. Once the screening is over and application is accepted, processed and confirmed by the team, TripHobo will guide the operator through the next steps, which includes uploading tour listings on the platform.
6. Operators working with TripHobo are responsible for making sure that their tour listings on TripHobo.com are up-to-date so that travellers who wish to book their tours are presented with correct information. Tour operators are responsible for updating their tour information using the TripHobo Dashboard.
7. You acknowledge and agree that you are responsible for any listing you post.
8. Accordingly, you represent and warrant that any Listing you post and the booking of, or Traveller taking of, a Tour in a Listing you post
   (I) will not breach any agreements you have entered into with any third parties (such as any agreements with or rules of employers or local tourism agencies) and
   (II) will be in compliance with all applicable laws, Tax requirements, and rules and regulations that may apply to any tour included in a listing you post, including, but not limited to, tourism, tour guide licensing laws, and other laws governing events and tours of public spaces and other venues.
9. TripHobo reserves the right, at any time and without prior notice, to remove or disable access to any Listing for any reason, including listings that TripHobo, in its sole discretion, considers to be objectionable for any reason, in violation of these terms or otherwise harmful to the Services.
10. If a Traveller requests a booking of your Tour and participates in the Tour, any agreement you enter into with such Traveller is between you and the Traveller and TripHobo is not a party thereto.
11. Notwithstanding the foregoing, TripHobo serves as the limited authorized agent of the operator for the purpose of accepting payments from the traveller on behalf of the Operator and is responsible for transmitting such payments to the operator, subject to these Terms.
12. Each Operator agrees that payment made by a Traveller to TripHobo shall be considered the same as a payment made directly to the Operator and the Operator will make the available to Traveller in the agreed upon manner as if the Operator has received the Part Payment.
13. If a booking is requested for your Tour, you will be required to either confirm or decline the booking using TripHobo's Messaging System within the specified timeframe (which is generally within 24 hours of when the booking is requested, as determined by TripHobo in its sole discretion) or the booking request will be automatically accepted.
14. You understand and agree that once a Traveller requests a booking of your tour, the price for such booking may not be altered after you confirm the booking without first obtaining the Traveller’s consent.
15. All traveller complaints about their experience on tour will be passed onto the tour operator's team to resolve. TripHobo is committed to working with tour operators to achieve a high level of service. If the response time and/or response quality of the tour operator however continue to fall below acceptable timing and quality despite our working together to rectify any issues, TripHobo reserves the right to remove the operators' tour listings from TripHobo.com.
16. You understand and agree that you are responsible for determining local indirect Taxes and for including any applicable Taxes to be collected or obligations relating to applicable Taxes in Listings.
17. The entire content of TripHobo is protected by copyright. Names, titles, logos, texts, pictures, designs, and so on, may not be copied, modified, transferred, reproduced, and so on, for any commercial or non-personal purposes without any prior permission from TripHobo.
18. The supplier is fully responsible for the conduct of the guide with regard to the customer and TripHobo.
19. Product offerings or their execution should not violate any laws or regulations, third party rights or morality. Products with sexist, racist, extremist content of any kind or products that challenge the physical, mental or moral integrity of human beings or where animals are hurt or injured, or products that connect legal services in an illegal manner or where customers are directly or indirectly compelled to purchase further services and/or products etc., must not be uploaded. TripHobo has the right to delete such products at any time without notice. Claims for damages and other claims from TripHobo, customers or third parties are explicitly reserved.
20. The supplier is solely responsible to make sure that all uploaded content does not violate intellectual property rights of a third party or is in any other form inappropriate, illegitimate or harmful to TripHobo or a third party.
21. For content that is covered by intellectual property rights, like photos and videos, the supplier specifically gives TripHobo the following permission: The supplier grants TripHobo a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use any IP content that he uploads on TripHobo. This IP License ends when the supplier deletes his IP content or user account.
22. TripHobo will draw a commission from the amount paid to TripHobo by a customer upon booking of a certain product. If no payment is credited to TripHobo (e.g. revocation of credit card payment), there will be no commission credited to TripHobo.
23. The commission for TripHobo will be billed on a monthly basis at the rates paid by the customers. Any taxes and other expenses that are to be paid by the supplier, will not be compensated separately. Banking fees and other transaction cost are at the expense of the supplier.
24. A supplier should not offer their tours at different prices on its own website or any other third party marketplace or website.
25. The supplier is required to handle all customer inquiries etc. received through TripHobo exclusively on the TripHobo Booking Platform. The supplier will neither directly nor indirectly urge a customer, who got in touch through TripHobo, to book a product outside of the TripHobo Booking Platform. If a prospective customer, who got in touch through TripHobo, inquires to book a product outside of the TripHobo Booking Platform, the supplier will refer him to the TripHobo Booking Platform.
26. Should a supplier violate these provisions, the commissions on the contracts closed outside of the TripHobo Booking Platform are payable, just as if they had been closed on the platform. TripHobo may claim compensation of costs and expenses arising from the prosecution of such violations.
27. These terms and conditions are subject to change/modification at the discretion of JoGuru Inc. JoGuru Inc may change or modify these terms and conditions as per its discretion at any point in time.
28. In case of any dispute, the place of resolution shall be the place of JoGuru Inc, Palo Alto, California, U.S.A and all disputes shall be subject to the jurisdiction of the courts of Palo Alto.